Posts Tagged tools

More Great Online Resources – Technology

If you’re looking for great online resources for your business or nonprofit organization, look no further! This month, we’re highlighting SimpleBooklet, Product Donations (by Microsoft), Screencast-o-Matic, Present.me, and npCloud. These resources help you create compelling stories, share information, and better serve your communities. 1. SimpleBooklet.com helps your organization create a

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Customer Surveys Part 4: Question Complexity

Customer Surveys Part 4: Question Complexity

Structuring questions appropriately is critical to collecting meaningful, interpretable information from customer surveys. In this last post of our blog series on creating effective customer feedback surveys, we will focus on tailoring the complexity of your survey questions.   The following questions demonstrate how alternative question wordings

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Customer Surveys Part 1: Quantitative vs. Qualitative

When creating survey questions, it’s important to consider the value of both qualitative and quantitative approaches. While quantitative questions generally elicit answers in terms of numbers, frequencies, percentages, or other types of calculations, qualitative questions are descriptive and typically assess attitudes or opinions. – – – Quantitative

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Smart Online Resources – Web Tools for Nonprofits

If you’re looking for smart online resources available to the nonprofit sector, look no further! This month, we’re highlighting Nonprofit Technology Magazine, Mobile Marketing Watch, MobileCause, Meetup, and Giving Library. These tools focus on how to best use technology for your nonprofit organization. 1. Nonprofit Technology Magazine is

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