Posts Tagged measurement methods

More Great Online Resources – Measurement & Surveys

If you’re seeking great online resources, we’re here to help! Today, we’re highlighting Logic Depot, SurveyMonkey, TwtPoll, TwitSprout, and Statigram. These tools focus on measurement and surveys for your organization. 1. Logic Depot was developed locally, in Richmond, Virginia, and focuses primarily on providing clients with a

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Customer Surveys Part 4: Question Complexity

Customer Surveys Part 4: Question Complexity

Structuring questions appropriately is critical to collecting meaningful, interpretable information from customer surveys. In this last post of our blog series on creating effective customer feedback surveys, we will focus on tailoring the complexity of your survey questions.   The following questions demonstrate how alternative question wordings

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