Case Study: Regional Financial Services Firm – Learning not just if clients are satisfied … but also why

Case Study: Regional Financial Services Firm - Learning not just if clients are satisfied … but also why

Client satisfaction is central to every action and decision a business makes. But simply believing your clients are satisfied isn’t enough. To inform its new branding and drive the company’s long-term strategies, a financial services firm knew that it would need to dig deeper into its customer

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Case Study: Commonwealth Autism – Collecting the right data to drive change at the systems level

Case Study: Commonwealth Autism - Collecting the right data to drive change at the systems level

Commonwealth Autism’s mission is to build the capacity of the autism and developmental disability service provider network through leadership, innovation, example and collaboration. After Executive Vice President and COO of the organization, Jessica Philips, took a class about nonprofit evaluation, it prompted her to question whether the organization

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Great Online Resource: NCJRS

Great Online Resource: NCJRS

The NCJRS Library is the database for the National Criminal Justice Reference Service, which provides a large quantity of resources related to crime and the courts. It is a great place to find a variety of information for evaluation. NCJRS can be used for evaluation in a

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We are proud to be SWAM certified!

We are proud to be SWAM certified!

Knowledge Advisory Group holds the SWAM (Small, Women-owned, and Minority-owned Business) certification of Virginia.  We embrace this classification as we continue to serve our clients with a wide variety of superior consulting and business services. How does working with a SWAM certified organization benefit you? Tax Incentives

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4 Smart Tips for Hiring an Evaluator

4 Smart Tips for Hiring an Evaluator

You know that your organization needs an evaluator…but how do you go about it? Hiring the right evaluator can save your organization a considerable amount of time, effort, and money. For many organizations with limited internal capacity, an external evaluator can often produce more accurate, useful, and

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Great Online Resource: ICPSR

Great Online Resource: ICPSR

The ICPSR website is a great place to source a variety of information, reports, and tools for finding data to use for evaluation. ICPSR is the Inter-university Consortium for Political and Social Research. It’s a global leader in data stewardship, providing a wealth of data resources and

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